Ria-Architecture Ltd Privacy Policy

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This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

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Topics

• What data we collect

• How we acquire your data

• How we use your data

• How we store your data

• How long do we retain your data

• Marketing

• What are your data protection rights

• What are cookies

• How we use cookies

• What type of cookies we use

• How to manage cookies

• Privacy policies of other websites

• Changes to our privacy policy

• Lodge a complaint

• How to contact us

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What data we collect

We collect the following data:

• Personal identification information (Name, Email, Phone number, Address)

• The reason for contacting us (for our services and products and/or to provide us with services and products).

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How we acquire your data

You directly provide most of the data to us. We collect and process the data when you:

• Register online or place and order for any or our services and products

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email

• Use or view our website via your browser’s cookies

We are also working closely with third party advertising networks, analytics providers, hosting providers and search information providers from whom we may also receive general aggregated anonymous information about you.

 

 

How we use your data

We collect your data so that we can:

• Process your order, manage your account

• Email you with special offers on other services and products we think you might like

• Keep you updated of any changes about us, your order or circumstantial

Sometimes when we process your order, it may send your data to, and also use the resulting information form, credit reference agencies to prevent fraudulent purchase.

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How we store your data

All information you provide to us is stored on our secure servers or those of our third party data storage providers.

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How long do we retain your data

If you tell us that you no longer wish to receive marketing communications from us, we will stop sending them to you and will delete any additional data we no longer need to hold about you.

Where we have processed your data for any other reason (such as where you have contacted us with a question in connection with potentially purchasing a service or product) we will retain your data for 2 years.

We are responsible for ensuring that we keep the following information up to date and relevant; name, address, personal email address, emergency contact details and bank account information. We will take reasonable steps to destroy or amend inaccurate or out‐of‐date data.

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Marketing

We would like to send you information about services and products that we think you might like as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes or giving your data to other members of our company and affiliates.

If you no longer wish to be contacted for marketing purposes, please contact us by email.

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What are your data protection rights

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access

You have the right to require for copies of your personal data.

The right to rectification

You have the right to require us to rectify any inaccurate personal information we hold about you.

You also have the right to have incomplete personal information we hold about you completed, by providing a supplementary statement to us.

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The right to erasure

You have the right to require us to erase your personal information which we are handling in the following circumstances

• Where we no longer need to use your personal information for the reasons we told you we collected it for;

• Where we needed your consent to use your personal information and you have withdrawn your consent;

• When you object to our use of your personal information and we have no compelling reason to carry on handling your personal information; 

• If our handling of your personal information has broken the law; or

• When we must erase your personal information to comply with a law we are subject to.

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The right to restrict processing

You have the right to request that we restrict the processing of your personal data, as well as various other details to our use of your personal information where:

• You think we hold inaccurate personal information about you;

• Our handling of your personal information breaks the law, but you do not want us to delete it;

• We no longer need to process your personal information, but you want us to keep it for legal reasons; or

• Where we are handling your personal information because we have a legitimate interest (as described in the “How We Use Your Data” section above, and are in the process of objecting to this use of your personal information.

Where you exercise your right to restrict us from using your personal information, we will then only process your personal information when you agree, except for storage purposes and to handle legal claims.

The right to data portability

You have the right to request that we transfer the data that we hold about you to another organization in a standard machine readable format.

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What are cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit www.allaboutcookies.org

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How we use cookies

Use cookies to distinguish you from the other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

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What type of cookies we use

There are a number of different types of cookies, however, our website uses:

• Functionality – We uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising – We uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and the information about your browser, device, and you IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

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How to manage cookies

You can stop Cookies being used on your device by activating the setting on your browser that allows you to block deployment of all or some Cookies. Please visit www.allaboutcookies.org to find out how. Please note, if you use your browser settings to block Cookies you may not be able to access all or parts of our site.

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Privacy policies of other websites

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates.

Our site connects you to different websites. If you follow a link to any of these websites, please note that you have left our site and these websites have their own privacy policies.

We do not accept any responsibility or liability for these policies or websites. Please check their policies before you submit any personal information to them.

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Changes to our privacy policy

We keep our privacy policy under regular review and post any updates on this page.

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Lodge a complaint

You have the right to lodge a complaint with the Information Commissioner’s Office, the supervisory authority for data protection in England and Wales

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How to contact us

If you have any question about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.